Registration Frequently Asked Questions

Q1: I am not a member of AIS, can I attend the conference?

A: This conference is open to all current members of AIS. Prior to registering, a current AIS membership status is required. In order to join or renew your AIS membership, please visit the AIS Member Benefits page.

For questions regarding your membership, please contact the AIS Member Service Center by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by phone (M-F 8:30 am - 5:00 pm ET) at +1 (404) 760-2827.

Please select the following link for a current list of the Individual AIS membership rates


Q2: Can I pay after I attend the conference?
A: Conference registrations fees may be paid in advance or onsite but must be paid in full prior to attending the conference.

 

Q3: I am participating in the Doctoral Consortium, are membership fees included in my registration?

A: Student Doctoral Consortium invitees who are first time AIS members are eligible to receive a complimentary one-year AIS student membership; please contact the AIS Member Service Center ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) to receive the promo code you will need to complete your complimentary membership registration.  If you are already a current member or will be renewing your membership, Doctoral Consortium registration does not change your membership status and renewal will be at the prevailing rate.

 

Q4:  Can I register and pay onsite?
A: Yes you may register and pay onsite; although we strongly encourage all participants to register and pay in advance due to space limitations and our effort to ensure all of your registration requests/needs can be met. We accept personal checks, traveler’s checks, VISA, MasterCard, and American Express. Cash payment method is also accepted when paying onsite. Please note: conference badges will not be issued until payment is made in full. Register early to take advantage of the early registration discounts!

 

Q5:  Can I pay by purchase order?
A: Purchase orders are not permitted. Instead, you may complete the online registration form and select the check payment option as your form of payment. Or you may complete the paper registration form and select the check payment option then fax your form to the registrar at +1 (404) 240-0998 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please note that your registration will not be processed until payment has been received. Please note: If evidence of company payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to the office following the conference to verify payment.

 

Q6: I am an Institutional Member or Academic Sponsor Designee. How do I register?
A: Contact the AIS Member Service Center at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to verify your eligibility and receive the appropriate promotional discount code. Once you receive the appropriate promo code you may enter it during your online registration or provide it on the paper registration form. Please submit your paper registration form via fax +1 (404) 240-0998 or email it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .



Q7: What’s the last day for conference registration?
A: We strongly encourage all participants to complete the conference registration by August 6, 2013 to ensure proper processing. After this date, you may complete your conference registration when you arrive onsite.

 

Q8: What is the refund policy for conference registration cancellations?
A: Requests for refund or cancellation must be received in writing via email, fax or mail and are subject to the following schedule:

Received by June 19, full refund less $25 administrative fee
Received between June 20 and August 5, full refund less $50 administrative fee
Cancellations received by the AIS headquarters on August 6 or later will not be eligible to receive a refund; the registrant will be liable for the full conference registration fee.

 

Q9: What is the recommended attire for the conference?

A: Conference attire will be casual and comfortable. Meeting room temperatures may be cool and climate varies, so layered clothing may provide the greatest comfort. Be sure to check the local Chicago forecast for the current weather conditions.

 

Q10: What is included with the full conference registration?

A: The full conference registration includes attendance to all conference sessions and exhibits, the Welcome Reception and Social Event tickets, conference breakfast, lunch and refreshment breaks. (Conference meals provided on designated days; please see schedule of events for details.)


Q11: What if I’d like to bring a guest?
A: Guest Full Package tickets are available and include a printed badge, all conference provided meals and all evening events. Or you may purchase an additional individual ticket for your guest for the Welcome Reception and/or the Social Event only. You may pay for your guest ticket through the online registration form, or purchase them during the conference. Please note guest tickets do not include access to any educational sessions.


Q12: I have special dietary needs; how can I request special meals?

A: We are happy to honor your special dietary needs. Please select your special meal request from the options provided during your conference registration prior to the conference. All special dietary requests must be made prior to the conference; requests made onsite may not be honored.

 

Q13: Are the conference proceedings included in my registration?
A: Yes, the conference proceedings will be available on the AIS eLibrary.

 

Q14: I need a Visa to travel. How do I obtain a letter of invitation?

A: Complete the Letter of Invitation request form (see attachment on Registration page) and email to the AIS Registrar at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via fax +1 (404) 240-0998. Please note: prior to receiving a letter of invitation you will need to complete and pay for your conference registration. As visa requests can take several weeks, registrants are strongly encouraged to apply for the Letter of Invitation no later than 2 months prior to the conference.

 

Q15: Can I pay by bank transfer?

A: Wire transfers are accepted.Please contact the conference registrar to request the wire transfer instructions be sent to you then complete the online or paper registration form and indicate check as your method of payment. Please note: conference badges will not be issued until payment is made in full. If evidence of company payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to the office following the conference to verify payment.

 

Q16: How do I add a guest ticket or pre-conference workshop after I have completed my registration?

A: Simply select the appropriate link found in your AMCIS 2013 conference confirmation email in the “guest tickets” or the “pre-conference workshops” sections to log back into your registration, then add the additional registration option.

 

Need additional registration assistance?

Please contact the AMCIS Registrar by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by phone (Mon. – Fri., 9:00am-5:00pm EDT) at +1 (404) 760-8177.